“I can succeed as a Core Operations Analyst at Capital Group.”
As a Core Operations Analyst on the Account Enablement team, you will support the setup and ongoing maintenance of Capital Group’s Retail products, Institutional/Separate accounts, SMA products, and PCS client accounts. You will develop into a broad subject matter expert across key platforms within the team’s remit, including (but not limited to) BlackRock Aladdin, DTCC ALERT, FX Connect, FXall, Tradeweb, and Market Axess
.
In this role, you will serve as a primary reviewer for the Account Enablement space, acting as a critical quality and risk control by applying a meticulous, highly detail‑oriented lens to ensure accuracy, completeness, and adherence to established standards across all work. You bring strong problem‑solving capabilities and an exceptionally sharp eye for detail, along with the curiosity, sound judgment, and action‑oriented mindset required to navigate complex or ambiguous—often first‑time—situations. You will quickly develop proficiency in leveraging our systems to research, thoroughly diagnose, and resolve operational issues with precision and consistency. You will help lead centralized operational issue triage and resolution, working closely with custodian banks and other third‑party providers, client‑facing partners, and internal Capital Group team
s.
“I Am the Person Capital Group Is Looking F
or”Core Qualificati
- onsBachelor’s degree in finance, accounting, economics, business, or a related fi
- eldWorking knowledge of the financial services industry; experience supporting Retail and Institutional Separate accounts is a p
- lusComfortable learning primarily on the job through collaboration with peers, managers, and stakehold
- ersDemonstrated ability to think innovatively and leverage relationships to navigate complex and ambiguous situations across multiple CG te
- amsStrong ability to balance business needs and client expectations, delivering efficient, scalable solutions while maintaining a customized client experie
- nceExceptionally well organized, with experience managing fast‑paced work involving broad internal and external stakehold
- ersPassion for continuous improvement, including enhancing, creating, and documenting processes to support knowledge transfer and business continu
- ityWillingness and flexibility to work overtime as business needs requ
ire
Preferred / Ideal Candidate Skil
lsetTechnical & Systems Exper
- tiseExperience working with trading and post‑trade platforms such
- as:Ala
- ddinFX Connect / F
- XallTrad
- ewebMarketA
- xessDTCC A
LERT(or similar financial market infrastructure platfo
- rms)Strong technical aptitude with the ability to quickly learn and navigate complex systems, operating models, and workf
lows
Data, Analytics & Repo
- rtingAdvanced proficiency in Microsoft Excel, inclu
- ding:Building and analyzing pivot t
- ablesUsing Power Query for data transform
- ationApplying VLOOKUP, XLOOKUP, INDEX‑MATCH, and related for
- mulasWorking accurately with large datasets (50,000+
- rows)Experience developing reporting or dashboards in Power BI (or similar BI tools) to support analysis, risk monitoring, and decision‑m
aking
Risk, Process & Execution M
- indsetExceptional attention to detail with a strong risk‑aware mindset, proactively identifying potential issues, gaps, or control
- risksProven ability to operate effectively in high‑risk, high‑expectation environments, where accuracy, timeliness, and clear communication are cr
- iticalStrong process‑ and results‑driven orientation, with experience improving, standardizing, and documenting processes to reduce operational risk and improve scala
- bilityComfortable working in ambiguous or evolving environments, independently assessing issues and driving solutions across stakeh
- oldersDemonstrated ownership mentality—accountable for outcomes, follows work through to completion, and escalates risks appropr
iately
