Summary
In Fixed Income Service, we improve Vanguard’s ability to deliver unmatched fixed income investment outcomes by ensuring high-quality inputs for daily trading, translating those inputs into a holistic portfolio view, and informing portfolio management strategies through expert insights and analytics. The Fixed Income Service Manager will lead front-line crew responsible for delivering investment data and trade support across the investment lifecycle to Vanguard’s various fixed income trading desks. You’ll partner closely with portfolio managers, traders, and cross-functional teams, ensuring our fixed income strategies are powered by accurate data, strong controls, and scalable processes – all aligned with Vanguard’s mission to give investors the best chance for investment success.
Core Responsibilities (What You’ll Do)
- Lead, coach, and support a team of fixed income data and trade management professionals, fostering an inclusive environment where individuals can grow and contribute their best at work.
- Set clear performance expectations, provide ongoing feedback, and manage performance and compensation decisions in alignment with HR policies.
- Oversee teams delivering portfolio administration, operational support, data management, and trade readiness across a range of fixed income asset classes and strategies, ensuring portfolios are accurate and ready for trading decisions.
- Build and maintain strong relationships across Vanguard’s middle- and back-office teams and external partners such as custodians, index providers, and technology partners.
- Partner with portfolio managers, trades, and business leaders to address complex investment, data, and execution-related matters.
- Ensure the integrity of investment data and quality, aligning operational execution with investment objectives.
- Establish and maintain escalation frameworks and decision protocols to effectively manage operational risks, including performing root-cause analysis and developing sustainable solutions.
- Promote strong operational procedures, documentation standards, and continuous improvement efforts to enhance efficiency, scalability, and risk management.
- Lead cross-functional initiatives to improve processes, enhance systems, and standardize workflows across teams.
- Support new portfolios, products, and market-driven initiatives by defining requirements, overseeing testing, and ensuring smooth implementation. Assess the operational impact of market, regulatory, and business changes and guide necessary adjustments to data, processes and controls.
- Contribute to special projects and broader team priorities as needed.
Qualifications (What We’re Looking For)
- Minimum of five years of experience in financial services or a related field
- Experience leading or supervising teams
- Strong understanding of investment operations, financial markets, and fixed income products.
- Ability to work across teams, build relationships, and communicate effectively with a variety of stakeholders.
- Analytical and problem-solving skills, with attention to detail and a focus on delivering high-quality results.
- An interest in continuous improvement and helping teams adapt to evolving business needs.
Special considerations
- Role is part of Vanguard’s US Fixed Income Service team.
- Requires close partnership with investment professionals and cross-functional stakeholders.
- May involve participation in strategic initiatives, new product launches, and regulatory-driven changes.
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.
About Vanguard
At Vanguard, we don't just have a mission—we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
