Description
The Assistant Vice President, Loan Operations will be a key member of Monroe Capital’s Operations team, supporting the timely, accurate, and well-controlled execution of loan closings, amendments, restructurings, portfolio servicing, cash activity, and related operational workflows. This individual will manage agented and non-agented loan activity, maintain high-quality portfolio data, coordinate with internal and external stakeholders, and help ensure consistent operational execution across the platform. The role requires expertise, sound judgment, attention to detail, and the ability to train team members, strengthen procedures, resolve issues, and contribute to a collaborative, high-performing environment. This is a hybrid position requiring 3-4 days per week in Monroe Capital's Chicago office.
Primary Job Responsibilities:
- Loan closing and transaction execution: Lead and support operational activities for new loan closings, amendments, restructurings, and other transaction events. Prepare system input documents, coordinate closing deliverables, review draft legal documentation, and provide operational feedback to support accurate transaction booking.
- Portfolio servicing and loan administration: Manage a portfolio of direct agented and non-agented loans, including asset setup and maintenance in Wall Street Office, preparation of closing and funding notices, coordination with lenders, agent banks, participants, borrowers, and funding partners, and support for troubled credits and restructurings.
- Cash, funding, and reconciliation: Process advances, payments, loan continuances, wires, and settlement activity; monitor account activity; identify incoming payments across bank accounts; perform daily cash reconciliations; and partner with Accounting on cash and loan position activity.
- Data integrity and reporting: Maintain accurate loan and portfolio data, prepare client invoices, create system notifications, and ensure internal and external stakeholders have timely and accurate information regarding loan activity and transaction status.
- Process improvement and documentation: Assess existing workflows, identify opportunities to improve efficiency and control, document best practices, and contribute to scalable, consistent operating procedures across the loan operations function.
- Team leadership and training: Review team work product, train loan operations staff on closings and transaction booking, support project management initiatives, and promote consistent standards, accountability, and knowledge sharing across the team.
- Stakeholder communication and service: Build strong working relationships with internal teams, agent banks, customers, lenders, participants, and other external parties. Respond to inquiries related to balances, interest, fees, expenses, audits, and ad hoc requests while providing timely, professional, and solutions-oriented service.
- Risk awareness and special projects: Proactively identify and escalate loan performance or operational concerns, support portfolio management needs, and contribute to business priorities, technology initiatives, and special projects as requested.
Requirements
Required Qualifications
- 5-7+ years of relevant accounting, loan operations, or financial services operations experience.
- Demonstrated experience closing and servicing complex syndicated credit facilities.
- Strong understanding of credit agreements and the ability to translate legal and economic terms into accurate servicing system requirements.
- Corporate finance, private credit, middle-market lending, or related loan administration experience.
- Proficiency with Microsoft Office products, including Excel, Word, and Outlook.
- Strong written and verbal communication skills, with the ability to work effectively with internal and external stakeholders at multiple levels.
- Self-starter with strong judgment, a positive attitude, and the ability to work independently and collaboratively.
- Ability to manage competing priorities, meet deadlines, and maintain accuracy in a fast-paced environment.
- High attention to detail, strong work ethic, sense of urgency, and commitment to operational excellence.
Preferred Qualifications
- Experience within private credit, direct lending, middle-market lending, or commercial banking.
- Experience with Wall Street Office (WSO) or similar loan servicing platforms.
- Bachelor’s degree in Accounting, Finance, Economics, Business Administration, or a related field.
- Experience documenting procedures, improving workflows, or supporting operational transformation initiatives
Physical Requirements
- Stationary Work: Able to remain in a stationary position for extended periods while performing computer work, phone communication, and administrative tasks.
- Movement: Occasionally moves about the office to access files, supplies, meeting rooms, or other work areas.
- Reaching/Positioning: Occasionally positions self to access shelves, organize materials, or retrieve office supplies.
- Computer and Equipment Use: Regularly operates a computer and other standard office productivity equipment (e.g., phone, printer, copier).
- Communication: Able to communicate effectively in person, over the phone, and through electronic methods as required to perform essential job duties.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Compensation
It is expected that the base salary range for this position will be $110,000-140,000. Actual salaries may vary based on factors such as skills, experience, and qualifications for the role. The total compensation package for this position may also include other elements and discretionary awards in addition to a full range of medical, financial and / or other benefits (including 401(k) eligibility and various paid time off benefits such as vacation, sick time and parental leave) dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, the employee will be in an ‘at-will position’ and the Firm reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time including for reasons related to individual performance, Firm or individual department / team performance and market factors.
About Monroe Capital
Monroe Capital LLC (“Monroe”) is a premier asset management firm specializing in private credit markets across various strategies, including direct lending, technology finance, venture debt, alternative credit solutions, structured credit, real estate and equity. Since 2004, the firm has been successfully providing capital solutions to clients in the U.S. and Canada. Monroe prides itself on being a value-added and user-friendly partner to business owners, management, and both private equity and independent sponsors. Monroe’s platform offers a wide variety of investment products for both institutional and high net worth investors with a focus on generating high quality “alpha” returns irrespective of business or economic cycles. The firm is headquartered in Chicago and has 12 locations throughout the United States, Middle East, Asia and Australia.
Monroe has been recognized by both its peers and investors with various awards including GrowthCap Advisory’s 2025 Top Private Credit Firm List; Inc.’s 2025 Founder-Friendly Investors List; DealCatalyst as the 2025 Most Innovative Private Credit CLO Manager of the Year; Private Debt Investor as the 2024 Lower Mid-Market Lender of the Year, Americas and 2023 Lower Mid-Market Lender of the Decade; Global M&A Network as the 2024 Lower Mid-Markets Lender of the Year, Americas; Korean Economic Daily as the 2022 Best Performance in Private Debt – Mid Cap; Creditflux as the 2021 Best U.S. Direct Lending Fund; and Pension Bridge as the 2020 Private Credit Strategy of the Year. For more information and important disclaimers, please visit www.monroecap.com.
