Electronic Trading Service & Solutions Specialist
The Electronic Trading Service & Solutions Specialist serves as the primary liaison between the Electronic Trading Desk, Execution Consulting team, Sales Trading, Product Management, and Technology organizations.
The role is responsible for supporting the day-to-day operation of the electronic trading platform, troubleshooting trading workflow issues, coordinating technology incidents, supporting OMS/EMS integrations, and assisting execution consultants with client analytics, platform onboarding, and service delivery.
This individual combines strong technical aptitude with a deep understanding of electronic trading workflows and serves as an internal advocate for traders and consultants across the trading floor.
Key Responsibilities
Trading Floor Support
- Serve as first point of contact for electronic trading inquiries and workflow issues.
- Partner directly with traders, execution consultants, and sales traders to resolve platform-related questions.
- Escalate production issues to technology teams and manage resolution through completion.
- Coordinate communication during trading incidents and service disruptions.
Electronic Trading Platform Support
- Support algorithms, Smart Order Router behavior, routing logic, and electronic order workflows.
- Assist with OMS/EMS onboarding and connectivity.
- Coordinate testing for platform enhancements and releases.
- Track execution platform issues and recurring themes.
Technology & Infrastructure Coordination
- Work closely with:
- Trading Technology
- Infrastructure
- Networking
- Market Data
- Vendor Management
- Assist with:
- FIX-related troubleshooting
- Connectivity issues
- OMS/EMS workflow support
- Trading system testing
Product & Service Management
- Gather trader and consultant feedback.
- Identify areas for platform enhancement.
- Help prioritize service improvements.
- Track production issues and recurring workflow challenges.
Required Qualifications
Experience
- 3-5 years of experience in one or more of the following areas:
- Electronic Trading
- Trading Technology
- Production Support
- Trade Desk Support
- OMS/EMS Support
- Market Structure
- Execution Services
Licensing
- Required securities licenses:
- Series 7
- Series 63
- Series 57
Technical Skills
- Understanding of:
- FIX protocol
- Electronic order workflows
- Smart Order Routing
- Algorithmic execution
- OMS/EMS environments
- Familiarity with:
- SQL
- Python
- Splunk
- TCP/IP networks
- API integrations
Trading Knowledge
- Equity market structure
- Order lifecycle
- Exchange routing
- ATS/Dark Pools
- Best Execution Concepts
- Institutional trading workflows
Preferred Must-Haves
- Prior experience working at a broker-dealer, online brokerage platform, or electronic trading firm.
- Experience supporting or working with EMS or OMS platforms.
- Strong understanding of institutional electronic trading workflows.
- Ability to communicate effectively with traders, sales traders, execution consultants, product managers, and technology teams.
- Demonstrated ability to troubleshoot trading workflow, connectivity, and platform issues in a time-sensitive environment.
- Python programming and advanced Excel (VBA/macros) skills are a strong plus, with ability to develop automation tools to streamline workflows
- Experience monitoring trading infrastructure, server health, and application performance
Ideal Candidate Profile
The ideal candidate is someone currently working as:
- Trading Application Support Engineer
- Production Support Analyst
- Electronic Trading Support Analyst
- Trade Desk Support Specialist
- Sales Engineer for an OMS/EMS provider
- Junior Execution Consultant
New York, NY Full Time Base Salary Range of $120,000-165,000.
About Us
Jefferies is a leading global, full-service investment banking and capital markets firm that provides advisory, sales and trading, research, and wealth and asset management services. With more than 40 offices around the world, we offer insights and expertise to investors, companies, and governments. At Jefferies, we believe that diversity fosters creativity, innovation and thought leadership through the infusion of new ideas and perspectives. We have made a commitment to building a culture that provides opportunities for all employees regardless of our differences and supports a workforce that is reflective of the communities where we work and live. As a result, we are able to pool our collective insights and intelligence to provide fresh and innovative thinking for our clients. Jefferies is an equal employment opportunity employer, and takes affirmative action to ensure that all qualified applicants will receive consideration for employment without regard to race, creed, color, national origin, ancestry, religion, gender, pregnancy, age, physical or mental disability, marital status, sexual orientation, gender identity or expression, veteran or military status, genetic information, reproductive health decisions, or any other factor protected by applicable law. We are committed to hiring the most qualified applicants and complying with all federal, state, and local equal employment opportunity laws. As part of this commitment, Jefferies will extend reasonable accommodations to individuals with disabilities, as required by applicable law.
