About the Role:
CBRE is seeking an experienced Senior Property Manager to lead operations at a premier Class A corporate campus supporting one of the world's largest and most respected financial services institutions. This highly visible leadership role oversees a hospitality-focused workplace environment spanning approximately 2 million square feet across four floors, serving more than 1,200 onsite employees.
The successful candidate will be responsible for delivering an exceptional workplace experience through a white glove service model while leading property operations, financial performance, client relationships, and team development. This role includes direct leadership of two team members and oversight of a complex, high-activity operation where workplace services, maintenance requests, and occupant support are critical to daily business success.
What You'll Do:
* Lead all day-to-day property management and operational activities for a large-scale corporate office environment.
* Supervise, coach, and develop direct reports, fostering a culture of accountability, collaboration, and service excellence.
* Serve as the primary liaison between client stakeholders and service providers to ensure operational objectives are achieved.
* Deliver a best-in-class workplace experience through a hospitality-driven approach to customer service.
* Manage operating and capital budgets, forecasting processes, financial reporting, and performance analysis to drive operational success.
* Oversee a fast-paced service operation managing a significant volume of maintenance and workplace requests, ensuring timely resolution and a hospitality-driven workplace experience.
* Respond to complex workplace and occupant needs, providing proactive solutions that enhance building operations and employee experience.
* Support emergency preparedness, business continuity, and recovery planning to ensure operational resilience.
