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Minimum Education
Bachelor's degree or equivalent experience
Minimum Experience
9
Summary
Manages the daily operations of one or more supervisory programs and sections. Provides leadership in the development of the section and staff. Schedules workload, establishes priorities, assigns projects, sets quality standards, and monitors progress. Leads, motivates, and coaches staff. Fosters teamwork. Ensures that current section programs meet the Board's and division's business goals and recommends new programs. Identifies the needs and risks of the division and/or Board as they relate to the section(s). Directs research and analysis of significant issues relevant to the section(s). Serves as a member of the division's management team. Coordinates, reviews, and recommends to senior management operational changes and personnel actions. Responsible for communicating section policies and procedures, and seeks advice from senior management when developing new policies and procedures. Embodies a strong customer service philosophy.
Duties And Responsibilities
- Manages Operations: Manages the daily operations of one or more programs and sections. Provides overall direction for thinking strategically, work methods and procedures, policy development, accountability, and management controls. Embodies a strong customer service philosophy and ensures this focus is delivered by section(s) to clients in support of their objectives.
- Manages and Develops Section Staff: Provides leadership in the development of the section and staff. Schedules workload, establishes priorities, assigns projects, sets quality standards, and monitors progress. Sets short- and long-range goals and objectives, and ensures the effective and efficient use of resources to meet those goals and quality standards. Evaluates performance of subordinate supervisors, if applicable, and serves as the reviewing manager on staff performance evaluations. Coordinates, reviews, and recommends to senior management operational changes and personnel actions (hiring, salary administration, position reallocation).
- Leads, Motivates, and Coaches: Leads, motivates, and coaches staff. Assigns staff progressively challenging projects, and communicates to staff how projects fit into the big picture. Demonstrates sensitivity to individuals, team, and organizational relationships. Fosters teamwork.
- Develops, Implements, and Evaluates Programs: Ensures that current section programs meet the Board’s and division’s business goals. Establishes appropriate metrics for measuring outcomes against business goals. Recommends new programs and modifications in program scope and design based on a comprehensive evaluation of options to ensure that plans incorporate sound cost-containment principles, ensure Board/regulatory compliance, and are reflective of current and future organizational needs and goals. Communicates program changes effectively. Coordinates current and new programs with other division programs as much as possible; strives for increased division integration.
- Identifies and Manages Needs and Risks: In conjunction with senior management, identifies the needs and risks of the division and/or Board as they relate to the section(s). Sets goals and objectives and identifies projects and activities that meet these needs or mitigate these risks. Directs research and analysis of significant issues relevant to the section(s).
- Strategic Planning: Serves as a member of the division’s management team, helping to identify future goals and objectives for the section, branch, and division. Actively participates in the division’s strategic planning process. Works closely with senior management and other colleagues to develop strategic direction and vision for the future initiatives of the division and/or Board, and then champions those initiatives. Leads or participates in multi-disciplined tasks forces and work groups formed to address needs and issues relevant to the section(s).
- Develops and Communicates Policies: Responsible for communicating section policies and procedures, and seeks advice from senior management when developing new policies and procedures. Has technical authority on problems or issues that may require policy changes or procedural exceptions.
- Expert in Field: Provides expertise in planning and policy interpretation. Maintains current knowledge of, and anticipates significant developments in the field to ensure that the Board’s programs are comparable/competitive, cost-effective, and compliant.
- Represents Board/division: Represents the Board and/or division at conferences and meetings with other Government agencies, private sector organizations, and the Federal Reserve Banks on section matters. If appropriate, provides consulting services to Federal Reserve Banks and System-wide and inter-agency task forces and committees on an ad-hoc basis.
- Manages Budget, Reviews Contractor Work: Formulates and manages the section’s operating and capital budgets. Provides justification for each program’s activities, staffing levels, and operational enhancements. Reviews budget tracking information to ensure attainment of program goals and objectives. Coordinates work with outside contractors. Writes, or otherwise delegates, and reviews specifications for major contractual job requirements. Monitors and reviews contractual work, and certifies satisfactory job accomplishment.
- Work with other sections and individuals across the Division, the Board, or the System -- or in certain instances on an interagency or international basis -- as necessary to coordinate activities, develop/implement policies or procedures, and other collaborative efforts.
About The Role
The Supervision and Regulation Division of the Board of Governors of the Federal Reserve is seeking a Learning and Development Manager to oversee the execution of comprehensive L&D strategies across the organization. Building upon a strong foundation established by our current team, this manager will serve as a strategic leader, focusing on high-level strategy, cross-system integration, and program governance.
A core focus of this role is driving system-wide coordination across learning functions. Operating in a complex environment, this role will partner closely with other Federal Reserve Banks to establish a cohesive approach to staff and leadership development across the Supervision function and serve as a central coordination point across system learning committees and working groups to build consensus, share best practices, and maximize shared training resources. This role also helps to set the strategic direction for the Supervision Function’s examiner commissioning program and other technical training programs designed to build specialized skills and regulatory expertise.
The ideal candidate brings a flexible, solution-oriented mindset, capable of designing and scaling highly effective learning programs within organizational constraints while balancing the unique requirements of a variety of stakeholders.
Specific Role Tasks
- Drive and oversee the execution of organizational learning and development strategies, ensuring learning pathways directly support operational priorities and workforce capability goals.
- Provide strategic direction and team leadership to an established, high-performing L&D team, championing existing initiatives while identifying opportunities for strategic enhancement.
- Act as a strategic L&D architect, defining program objectives, evaluation metrics, and program governance, delegating development of hands-on instructional content to staff.
- Lead development, optimization, and maintenance of impactful learning programs with flexibility and resourcefulness within existing organizational and budget constraints.
- Ensure evaluation mechanisms are established to track learning impact, gathering feedback from leadership and participants, and iterating on L&D programs over time.
- Direct and oversee technical training programs, including the examination commissioning program, ensuring examiners progress through rigorous, high-quality learning tracks to achieve full commissioning status.
- Monitor program standards, candidate progression, and assessment mechanisms to ensure alignment with regulatory standards and system requirements.
- Lead system-wide coordination across learning functions, partnering with Reserve Banks to establish a cohesive approach to staff and leadership development across the Supervision function.
- Demonstrate agility in tailoring and scaling learning strategies to accommodate differing regional bank profiles.
- Actively seek out and capitalize on opportunities to partner across organizational boundaries to achieve common objectives.
Preferred Qualifications
- Progressive experience in corporate, regulatory, or government learning and development, including leadership/supervisory experience.
- Demonstrated track record of managing complex learning programs, specialized technical curricula, or commissioning/certification pathways.
- Documented success partnering across multi-entity or federated organizations, accommodating varying stakeholder sizes and regional needs.
- Advanced knowledge of adult learning theory, curriculum strategy, and program governance, with the capability to lead strategic L&D direction.
- Exceptional partnership and relationship-building skills, with a proven ability to coordinate across complex, multi-entity organizational structures (e.g., cross-Reserve Bank collaboration).
- High degree of agility in managing programs within constraints and tailoring approaches to fit diverse stakeholder scale and capability needs.
- Strong grasp of managing certification or commissioning pathways within specialized, highly regulated professional environments.
- Proven ability to manage, support, and elevate an established L&D team, sustaining high performance and continuous improvement.
Job Type
Regular
Job Exempt
Yes
Relocation Provided:
Yes
Compensation Grade(s)
FR PAY GRADE 29
Pay
$146,400 - $221,100
Rehabilitation Act
The Board complies with the Rehabilitation Act of 1973, as amended, and provides job applicants with disabilities reasonable accommodations to assist them in applying for jobs at the Board. If you have a disability and would like to request an accommodation in order to apply for a job at the Board, please call 202-452-3880 or e-mail
[email protected].
Equal Opportunity Employer
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